Looking back at the last couple of years of software development, there are only a few applications that have had a breakthrough in numbers of users: FireFox, Trillian, Skype, Thunderbird, to mention a few. The UGC sites that have grown over the last couple of years (MySpace, Flickr, Facebook, digg, YouTube, to mention a few) can offer a great experience to their users, yet they only work when you are online (and in cases have a good internet connection) and they do not integrate with one’s desktop (other than the “upload file/image” feature).
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